Warranty Conditions

Warranty:

All products sold on Flash Discount benefit from the statutory legal conformity warranty applicable in your country of residence. For consumers located in the European Union, this warranty has a duration of two years, in accordance with applicable regulations. Damage resulting from improper use, use not in accordance with instructions, or normal wear and tear is not covered by the warranty. In the event of a manufacturing defect or product non-compliance covered by this legal warranty, please contact us at support@flash-discount.com so that we may arrange, as appropriate, the repair, replacement, or refund of the concerned product.

We also offer, on an optional basis, an extended commercial warranty of one year, in addition to the existing legal warranty. This extended warranty is an optional service, clearly presented at checkout and charged only if voluntarily subscribed to by the customer. The extended warranty may be canceled free of charge within 24 hours following purchase by contacting us at support@flash-discount.com. In the event of a validated cancellation, the refund will be processed within 5 to 10 business days using the original payment method.

 

Contact us:

From 9am to 6pm, Monday to Friday.

Phone: +44 20 3769 8645

E-mail: support@flash-discount.com