WHO ARE WE?
Flash Discount is an online store offering a wide selection of everyday products at accessible prices. Our platform brings together a large catalogue of items sourced through a network of established suppliers, allowing customers to shop online from anywhere and order in varying quantities. Our objective is to provide a clear, practical, and straightforward shopping experience.

How does Flash Discount offer competitive prices?
Flash Discount works with a model based on direct collaboration with suppliers. By limiting the number of intermediaries between suppliers and customers, operational costs related to traditional distribution channels are reduced.
This organization allows us to offer prices that are generally lower than those found in conventional retail circuits, while keeping product information and pricing transparent. Suppliers benefit from a simplified distribution channel, and customers access products under clear purchasing conditions.

Free Delivery
Flash Discount offers standard delivery at no additional cost for orders above £29.99. This delivery condition is made possible through an established logistics network and partnerships with recognized shipping providers such as UPS, DHL, Royal Mail, Yodel, Evri and FedEx.
Delivery conditions, carriers, and estimated timeframes may vary depending on the destination and the nature of the order. All applicable delivery information is clearly communicated during the checkout process.

Secure Payment
Payment security is an important aspect of our platform. Flash Discount uses payment solutions that comply with applicable industry standards, including PCI DSS requirements, to process transactions.
Transactions are handled through secure systems using encryption technologies designed to protect payment data during transmission. These measures aim to reduce the risk of unauthorized access to financial information.

30-Day Return Policy
Flash Discount offers a return policy allowing customers to request a return within 30 days from the date of purchase, subject to the conditions outlined in our return policy.
Returned products must meet the eligibility criteria described on our website. Refunds are processed after verification of the returned items and according to the payment method used for the purchase.

Security and Privacy
Flash Discount applies measures intended to protect personal data in accordance with applicable data protection regulations. Customer information is processed in line with our privacy and cookie policy.
Data is used solely for order processing, customer service, and platform improvement purposes. Appropriate safeguards are implemented to limit unauthorized access or misuse of personal information.

Purchase Protection
Flash Discount provides customer support to assist with order-related questions or issues. If a problem arises concerning a purchase, customers can contact our support team for guidance according to our established procedures.
Support is intended to help clarify order status, delivery information, or return conditions in accordance with our policies.

Contact
Customer support available from 9am to 6pm, Monday to Friday.
Phone: +44 20 3769 8645
E-mail: support@flash-discount.com